Successful case management necessitates detailed context, simply obtainable correct when an agent may have to entry it. This context ought to be offered dynamically, based on case type, topic, and also the step the agent is at present on within the playbook. Context may include applicable awareness posts or Neighborhood https://socialmediamanagement54209.blogkoo.com/5-tips-about-agentie-cluj-you-can-use-today-57498872 
